Save your cookie preferences
We use cookies to remember your site preferences, record your referrer and improve the performance of our site. For more information, see our cookie policy.
Please select an option below and 'Save' your preferences.
You can update your cookie preferences at any time from the 'Cookies' link in the footer.
We use cookies (including third-party cookies such as Google) to remember your site preferences and to help us understand how visitors use our sites so we can improve them. To learn more, please see our privacy policy and our cookie policy.
To agree to our use of cookies, click 'Accept' or choose 'Options' to set your preferences by cookie type.
- Learn how BullionVault works
- Market screens
- Account screens
- How much? How easy?
- Frequently Asked Questions
- FAQs : Why BullionVault?
- FAQs : Safety
- FAQs : Vaulting
- FAQs : Operational
- FAQs : About Us
- FAQs : Governance
- FAQs : Robots
- FAQs : For US residents
- How to do it
- Open my account
- Fund my account
- View our bank details
- View our tariff
- Buy gold, silver and platinum
- Daily Price
- Regular Gold Investment Plan
- Silver and platinum
- Claim my free bullion/money
- Trade my free bullion
- Validate my account
- Submit a document
- Reserve a specific bar
- Become a referrer
- Sell my gold, silver and platinum
- Withdraw funds
- Withdraw bullion
- Coins for delivery
- Use the order panel
- Monitor my orders
- Cancelling my order
- Modify account settings
- Track spot prices
- Modify my limit price
- Set my limit duration
- See my trading history
- Prove my money is safe
- See the vault bar lists
- See client bank statement
- Switch to a different vault
- Understand my statement
- In case of death
- Close my account
- Contact BullionVault
- Make a complaint
- Whitelist our emails
- BullionVault terms
- Anti-slavery statement
- Cookie policy
- Terms and conditions
Untranslated statement items
We run our accounting systems in English and store a library of common translations so that we can show your statement in your preferred language. Most items on your statement will have very common narratives - buy, sell, deposit, withdraw, etc. - so generally this works well. But sometimes you'll see a posting in the system that hasn't been seen by our translators yet. In that case, you'll temporarily see the item in our "accounting language" of English.
We'll normally translate these items within a few days, however please feel free to contact us at any time for an explanation.
© BullionVault Ltd .