Help: FAQs, overviews and step by step guides

Trade your free bullion

The procedure

Step 1. Make sure you are logged in. Press ACCOUNT and then click the BALANCE sub-menu option.
Step 2. Click 'Sell for ...', and choose US Dollars from the drop down list. Your order panel will show an order, but it's not yet submitted.
Step 3. Click SELL/OFFER, check, and click CONFIRM. You will usually get the message 'Your order has been fully matched' which appears at the top of your order panel on the right side of the screen.

That's it! You've sold and you've already been paid - direct to your BullionVault Client account.

You've got money now, and buying works the same way. Why not buy some bullion back?

Step 1. You're still logged in so click ACCOUNT > BALANCE and your balance will show your bullion has been replaced with money. We'll use it to buy some more silver.
Step 2. Click 'Buy in...' on the US Dollar line, and choose London from the drop down list. Your order panel on the right of your screen will show an order, but it's not yet submitted.
Step 3. Click BUY/BID, check, and click CONFIRM. You will usually get the message 'Your order has been fully matched' which appears at the top of your order panel on the right side of the screen.

That's it! You've bought. You used the public order board, which is at the heart of BullionVault. See it by pressing BUY/SELL to get to the order board.

You keep this free silver if you fund your account. It'll come back into our promotion pot if you abandon your account unfunded.

BullionVault pays you via SWIFT and there is a minimum limit on withdrawal.

Serious Buying

You're only restricted at the moment by your small balance. If you want to buy a larger quantity of bullion you'll need to deposit some money. If you want to do this now click ACCOUNT > DEPOSIT, choose a currency, and use the instruction provided to direct your bank. If you take/send this to your bank they'll be able to process it.

Your BullionVault account will shortly have cleared money and you can use it to buy real physical bullion.