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You can submit identity verification files to us securely. Your file(s) will be encrypted during transmission and then unencrypted and stored at BullionVault. You must be logged into your account to use this service as your login creates the secure encrypted connection between your computer and BullionVault. The files you send are not subsequently available to you, so you should not treat BullionVault as a secure vault for your data files.
Scanners and digital cameras often produce very large, high-quality image files. You can reduce the size of these image files greatly by saving them in JPEG format (.JPG), and reducing the image quality and dimensions. Most paint packages - such as Microsoft Paint - can do this using their Image Stretch/Skew functions.
Please do not reduce your image size too much - or they will become illegible and unusable.
Please be aware of the time your transmission may take, and the impact of your type of connection. Here are some indications.
Connection | Max effective kilobytes per second |
File size | Minimum time |
---|---|---|---|
Dial up 52kbps | 3 Kb per second | 1 meg | 5 to 6 minutes |
Broadband | 30 Kb per second | 1 meg | 30 seconds |
You should not interrupt a file upload by carrying on browsing, either on the BullionVault site or anywhere else. If you click on something during a file upload your browser will break the connection to our server and your upload will fail.
If you have any difficulties with this process please contact BullionVault support for assistance.
BullionVault Ltd © 2023
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