WARNING! Your BullionVault account is 'linked' to your bank account. After the first time you send us money, we will only ever accept further deposits to your BullionVault account from the same bank account, and we will usually only remit funds back to the same bank account*. These are the precautions required by UK and international anti-money laundering regulations and by us to improve your security.
*Exceptions may arise if events make it inappropriate to remit your funds to your current bank.
BullionVault only accepts US Dollars, Euros, British Pounds or Japanese Yen. For other currencies, either:
Although the UK has left the EU, it remains part of the Single European Payments Area (SEPA) scheme. You can still send Euros payments to our London-based Euro bank account in London via SEPA payments.
SEPA payments typically arrive the next working day and you should only be charged the same as for a domestic bank transfer (usually free).
Log into your account and go to the ACCOUNT > DEPOSIT page. Check that your bank country and currency are correct and change them if needed.
You will be shown appropriate bank details to make a bank transfer to BullionVault. There may be more than one option, depending on your bank country and your currency.
Make a bank transfer to the appropriate BullionVault bank account, including your username as the transfer reference (sometimes called a note or memo).
Some of our users can make a bank transfer using the 'easy bank transfer' option. Instead of going to your bank and manually entering our account details, you can initiate the transfer from our website. You will be taken to your banking app on your mobile device or to your online banking, where you just need to check the transaction details and approve them.
As of July 2022, 'easy bank transfer' is available for most banks in the UK. If your bank is not in the list, or if you bank outside the UK, you can still make a manual bank transfer as usual. We hope to extend 'easy bank transfer' to more banks and countries in the coming months.
The 'easy bank transfer' process is handled by TrueLayer, who are regulated by the Financial Conduct Authority (FCA) in the UK to initiate bank transfers. They do not actually handle the funds — the transaction will be direct from your bank to BullionVault. TrueLayer only provides BullionVault with integration to the banks' systems.
Your deposit will show up on your Balance as 'Pending settlement' until the funds reach our bank account. For UK banks, this can be a matter of seconds.
Each 'easy bank transfer' uses a one-off payment reference that is specific to that transfer. This lets us identify your incoming payment so we can make the funds available to you as soon as possible. If you make a manual bank transfer to BullionVault, please use your full username as the reference.
UK bank account holders can make their first deposit using a debit card (max. £5,000). Larger first deposits and subsequent deposits must be made by bank transfer. Credit cards and pre-paid cards are not accepted.
For some deposits, including those by debit card, we will ask you to upload a scan or digital image of a statement for your linked bank account showing the transfer.
For reference you can find our full banking details here.
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