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- Learn how BullionVault works
- Market screens
- Account screens
- How much? How easy?
- Frequently Asked Questions
- FAQs : Why BullionVault?
- FAQs : Safety
- FAQs : Vaulting
- FAQs : Operational
- FAQs : About Us
- FAQs : Governance
- FAQs : Robots
- FAQs : For US residents
- How to do it
- Open my account
- Fund my account
- View our bank details
- View our tariff
- Buy gold, silver and platinum
- Daily Price
- Regular Gold Investment Plan
- Silver and platinum
- Claim my free bullion/money
- Trade my free bullion
- Validate my account
- Submit a document
- Reserve a specific bar
- Become a referrer
- Sell my gold, silver and platinum
- Withdraw funds
- Withdraw bullion
- Use the order panel
- Monitor my orders
- Cancelling my order
- Modify account settings
- Track spot prices
- Modify my limit price
- Set my limit duration
- See my trading history
- Prove my money is safe
- See the vault bar lists
- See client bank statement
- Switch to a different vault
- Understand my statement
- In case of death
- Close my account
- Contact BullionVault
- Make a complaint
- Whitelist our emails
- BullionVault terms
- Anti-slavery statement
- Cookie policy
- Terms and conditions
Rate limiting
To protect the performance of the website, actions made either by the web GUI, or via the API, are limited to a maximum number per minute. If this rate is exceeded then the action will be ignored and an error message shown, returning HTTP status code 429. The limit is reset after a minute.
The table below shows the maximum rate allowed for each action.
| Action | Maximum rate per minute |
|---|---|
| View market | 60 |
| View balance | 10 |
| Place order | 10 per security ID currency combination |
| View orders | 30 |
| View single order | 60 per security ID currency combination |
Place order and view single order are rate limited per security ID currency combination. For example, 10 calls to place order may be placed in one minute for AUXZU USD as well as 10 calls to AUXZU GBP, as well as 10 calls to AUXLN USD.
When we reasonably assume multiple client accounts are operated by the same individual, rates will be aggregated across those accounts.
We reserve the right to change these terms without notice and suspend client accounts who are using excessive system resources (e.g. are regularly being rate limited).
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