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BullionVault

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  • ABOUT US
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    BUY/SELL BULLION
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    INVESTMENT GUIDE
    • Guide to gold
    • -How to buy gold
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    • Guide to silver
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    • Guide to platinum
    • -How to buy platinum
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    CHARTS
    • Gold price
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    • Price alerts
  • Login
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  • BUY/SELL BULLION
  • Vaulted gold & silver
    • ⤷
    • Live order board
    • Daily Price
  • Coins for delivery (UK)
  • INVESTMENT GUIDE
  • Guide to gold
    • ⤷
    • How to buy gold
    • Gold investment
    • Gold investment plan
    • Investment insurance
    • Compare asset performance
  • Guide to silver
    • ⤷
    • How to buy silver
  • Guide to platinum
    • ⤷
    • How to buy platinum
  • GOLD NEWS
  • Gold news front page
    • ⤷
    • Gold price news
    • Opinion & analysis
    • Market fundamentals
    • Gold/Silver Investor Index
    • Infographics
  • CHARTS
  • Gold price
  • Silver price
  • Platinum price
  • Price alerts
  • ABOUT US
  • About BullionVault
  • In the press
  • Reviews
  • Help
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  • Daily audit
    • English
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Help: FAQs, overviews and step by step guides

Help

Live support

NEED HELP? ASK US NOW

  • Get me started
  • Learn how BullionVault works
  • Market screens
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  • How much? How easy?
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  • How to do it
  • Open my account
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  • Buy gold, silver and platinum
  • Daily Price
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  • Claim my free bullion/money
  • Trade my free bullion
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  • Submit a document
  • Reserve a specific bar
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  • Sell my gold, silver and platinum
  • Withdraw funds
  • Withdraw bullion
  • Coins for delivery
  • Use the order panel
  • Monitor my orders
  • Cancelling my order
  • Modify account settings
  • Track spot prices
  • Modify my limit price
  • Set my limit duration
  • See my trading history
  • Prove my money is safe
  • See the vault bar lists
  • See client bank statement
  • Switch to a different vault
  • Understand my statement
  • In case of death
  • Close my account
  • Contact BullionVault
  • Make a complaint
  • Whitelist our emails
  • BullionVault terms
  • Anti-slavery statement
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  • Terms and conditions

Rate limiting

To protect the performance of the website, actions made either by the web GUI, or via the API, are limited to a maximum number per minute. If this rate is exceeded then the action will be ignored and an error message shown, returning HTTP status code 429. The limit is reset after a minute.

The table below shows the maximum rate allowed for each action.

Action Maximum rate per minute
View market 60
View balance 10
Place order 10 per security ID currency combination
View orders 30
View single order 60 per security ID currency combination

Place order and view single order are rate limited per security ID currency combination. For example, 10 calls to place order may be placed in one minute for AUXZU USD as well as 10 calls to AUXZU GBP, as well as 10 calls to AUXLN USD.

When we reasonably assume multiple client accounts are operated by the same individual, rates will be aggregated across those accounts.

We reserve the right to change these terms without notice and suspend client accounts who are using excessive system resources (e.g. are regularly being rate limited).

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