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- Frequently Asked Questions
- FAQs : Why BullionVault?
- FAQs : Safety
- FAQs : Vaulting
- FAQs : Operational
- FAQs : About Us
- FAQs : Governance
- FAQs : Robots
- FAQs : For US residents
- How to do it
- Open my account
- Fund my account
- View our bank details
- View our tariff
- Buy gold, silver and platinum
- Daily Price
- Regular Gold Investment Plan
- Silver and platinum
- Claim my free bullion/money
- Trade my free bullion
- Validate my account
- Submit a document
- Reserve a specific bar
- Become a referrer
- Sell my gold, silver and platinum
- Withdraw funds
- Withdraw bullion
- Coins for delivery
- Use the order panel
- Monitor my orders
- Cancelling my order
- Modify account settings
- Track spot prices
- Modify my limit price
- Set my limit duration
- See my trading history
- Prove my money is safe
- See the vault bar lists
- See client bank statement
- Switch to a different vault
- Understand my statement
- In case of death
- Close my account
- Contact BullionVault
- Make a complaint
- Whitelist our emails
The BullionVault coin delivery service is in newly launched and being developed; it’s in 'beta'. We may build out the coin-delivery service further, depending on demand.
BullionVault’s main offering is vaulted gold, silver and platinum at wholesale prices, available to all BullionVault account holders. If you open a BullionVault account to buy some coins we’ll still give you 4 free grams of silver and some cash to try out our live vaulted bullion markets.
At BullionVault we firmly believe that owning gold in the vault, fully insured and ready to sell instantly at wholesale prices, is cheaper, safer and easier than buying gold coins for home storage. However, we acknowledge that gold coins can be attractive and easy to gift, and our users may want to store a small number of coins at home (though please check your home insurance cover first).
We offer gold Sovereigns and various 1oz gold coins: Britannia, Krugerrand, Buffalo, Eagle, Philharmonic, Kangaroo and Maple.
We do not offer silver or platinum coins, or other denominations of gold coin.
If you want gold bars, you can buy vaulted gold and withdraw it as standard 100g gold bars at your convenience.
A coin is referred to as 'uncirculated' if it has never been part of the regular money supply or passed into public hands. This is usually an indicator of the condition of the coin, as a circulated coin is more likely to show signs of wear.
Uncirculated does not mean that the coin is flawless. Uncirculated coins may still have small imperfections from production, handling or transportation.
Typically, current-year coins sold through BullionVault are uncirculated. Older or mixed-date coins are not guaranteed to be uncirculated (unless explicitly stated).
BullionVault does not sell any coins that are excessively worn or damaged. In the European grading system, all the coins will be at least Very Fine (VF) or better.
Gold bullion coins are VAT-free in the UK. Further, sovereigns and Britannias are also exempt from any Capital Gains Tax when you sell your coins again.
At present you can buy up to £5,000 of coins in a single purchase. If you wish to make a larger coins purchase please contact us at .
There is no maximum purchase for buying vaulted gold.
As the price of your coin will fluctuate depending on the price of gold in the financial markets, you have no statutory right to cancel or return an order if you change your mind as with other online shopping. See the Financial Services (Distance Marketing) Regulations 2004.
We don’t sell coins at our London office. In fact, we don’t hold any bullion at all in our office.
You can pay for your basket of coins by UK debit card, UK credit card or by bank transfer. You can use any of these provided that the payment method is held in your name and that the billing address matches the delivery address for your order.
We do not accept cash or cheques.
No. For each coin order we ask you to make a one-off payment rather than use any client funds you may hold with us. Keeping payment separate allows us to keep our costs down and so reduce the prices to you.
BullionVault offers several options to withdraw your vaulted gold, but the coin store remains separate and each coin order must be paid for separately.
At present, we only deliver to UK residential addresses. This should match the billing address on your payment method. We don’t yet ship to the Channel Islands or the Isle of Man.
Delivery is normally sent by Royal Mail Special Delivery, fully insured to your home residential address. All deliveries are packaged discreetly.
Insured UK delivery is included in your purchase price.
You will need to be at home to provide a signature. If you’re not at home, Royal Mail will leave a card for you to collect your package from your local post office or have it redelivered.
Please check the external packaging carefully before signing. If you notice any signs of damage or tampering or are unsure about the condition of your package, you should not sign for it.
Once shipped your coins are usually delivered the next day. We will send you an email as soon as your order is on its way.
Before we ship your coins:
- We need to receive your payment. Card payments are authorised straight away but bank transfers may take several working days to reach us.
- We need to have identity documents on file for you: a current photo ID and a recent proof of address (e.g. credit card statement, utility bill, etc. dated within the past 3 months). If you have recently provided these documents (e.g. for a prior coin purchase or for validating your BullionVault account) you will be able to skip this step.
We will only deliver coins to you at your residential address which should be the same as the billing address on your payment method. Please order the coins for delivery to you rather than directly to the gift recipient.
No. BullionVault does not buy back gold coins.
By contrast, if you buy vaulted gold you can sell your bullion 24/7 on our live markets and have the funds on account instantly ready to withdraw. Find out more.
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