BullionVault

Help: FAQs, overviews and step by step guides

Live support

NEED HELP? ASK US NOW

Note: These details are for buying vaulted bullion. Deposits must all be made by bank transfer from the same bank account.

We do not accept cash deposited over the counter, banker's cheques or other methods where we cannot identify the sending party.

United States: to send US Dollars

Make a bank transfer to BullionVault

By wire

Funds should take 1-3 working days to clear. Please note your bank may charge a transfer fee.

Payee/beneficiary:
BullionVault Clients Limited
Bank:
Wells Fargo Bank, N.A.
Branch address (if required):
420 Montgomery Street, San Francisco, CA 94104
Account number:
4000124974
ABA routing code:
121000248
Payment reference/memo:
Your BullionVault username

By online banking/BillPay/ACH

Should be free or cost a nominal charge of $0.50. Expect to wait 2-5 working days for your funds to clear. Funds deposited by online banking/BillPay/ACH may not be available for withdrawal for up to 60 days.

We recommend uploading a copy of the bank statement or an online banking screenshot showing the payment (go to ACCOUNT > Documents). This can help us identify and assign the funds to you more quickly.

Payee/beneficiary:
BullionVault Clients Limited
Bank:
Wells Fargo Bank, N.A.
Branch address:
PO Box 785997, Philadelphia, PA 19178-5997
Account number:
Your BullionVault username
Phone number:
888-908-2858

Banks and credit unions can require different information to correctly process your BillPay or online transfer. Most banks should only require the information shown above but if your bank asks for BullionVault’s bank account number and ABA routing code please use the following details: Beneficiary account number: 4000124974; ABA routing code:121000248. If you are asked for this information it is still very important to include your BullionVault username on the payment in a memo or payment reference field.

By check (from your linked bank account — not a cashier's check or money order).

Should be free or cost a nominal charge of $0.50. Expect to wait 10-15 working days for your funds to clear. Funds deposited by US check may not be available for withdrawal for up to 60 days.

We recommend uploading a copy of the bank statement or an online banking screenshot showing the payment (go to ACCOUNT > Documents). This can help us identify and assign the funds to you more quickly.

Payee/beneficiary:
BullionVault Clients Limited
Bank:
Wells Fargo Bank, N.A.
Branch address:
PO Box 785997, Philadelphia, PA 19178-5997
Payment reference/memo:
Your BullionVault username

Please quote ‘Your BullionVault username‘ on the face of the check. We use it to ensure funds are credited directly to your account.

I don't see a reference field to enter my BullionVault username.

If there is no reference field or customer-account-number field in which to enter your BullionVault username, please check with your bank how to proceed. Your username is how your funds will be matched to your BullionVault account.

My bank is asking for the beneficiary's address.

Please use our address: BullionVault Clients Limited, 3 Shortlands (7th Floor), Hammersmith, London W6 8DA, United Kingdom

Deposits are processed within UK business hours. Deposits received outside those hours are usually processed on the following working day. You will receive confirmation of your deposit as soon as it arrives in your BullionVault account. You'll then be able to buy and sell gold, silver and platinum immediately.

BullionVault Ltd ©