Changing your linked bank account

Why are we asking you for this?

Maintaining a single ‘linked’ bank account, used for both deposits and withdrawals, is one of our strongest security features. We recommend not changing your linked bank account if at all possible.

If the change is necessary (e.g. if the original bank account has been closed), you will need to follow the procedure below. This lets us be absolutely sure that:

  • the change has been requested by the rightful owner of the BullionVault account, and
  • both the new and current linked bank accounts are owned by the same legal entity.

This procedure for changing the linked bank account is only applicable if you are changing to a Family Trust account. By proceeding with this link change, you will incur an administration fee of £50.

To change the bank account linked to your BullionVault account, you will need to log into your BullionVault account and upload several documents from the ACCOUNT > Documents section. This proves that the request comes from someone with access to the BullionVault account.


  1. Print out the declaration and complete it. One declaration required per trustee.

    Take a photo of each individual trustee holding it with the photographic ID document in the designated area.

    Then, upload the photo (or photos, if more than one trustee) to your account. This confirms that you agree for the change to take place and that you are authorised trustees. See an example further down the page.

  2. Upload your new bank statement (with a recent date) which clearly shows: 
    • Name and logo of the bank,
    • Name of the Trust as account holder (must match currently linked account name),
    • Account number,
    • Address

    We will be happy to accept a screen-shot of your online banking provided it shows the details listed above.

  3. Upload a statement from your old bank account (currently linked to your BullionVault account).

    If you do not have it, you can upload any document from your bank which names the Trust as the owner of the bank account.

  4. Upload the complete trust deed and a list of authorised signatory trustees.

  5. Upload a a copy of the photographic ID documents for every settlor, beneficiary and trustee.

  6. Upload a proof of address for every settlor, beneficiary and trustee. We accept any utility bill or credit card statement issued within the past 3 months.


We hope that the instructions are clear, but if you have any problems with the procedure, please let us know. We will do our best to assist you throughout the process of changing your banking details.

Print out the declaration

Here is an example of how to take the photo holding the declaration and ID document: