After you place an order BullionVault will display its status in the order panel. You can also select an order to view from the HISTORY ORDERS screen.
Explanations for each order status are provided below.
Your order has been successfully placed into the BullionVault market, but has yet to match against anyone else.
The order will remain open until either:
You will be able to see your order on the MARKET screens. Please note that if your order was to buy it will appear as a green 'Best Bid', and if your order was to sell it will appear as an orange 'Best Offer'.
An open order which has been placed into the market, and has already traded a portion against other users.
Over time the successfully traded part of the order may increase as other users' orders match against it.
You can cancel an open order at any time, and release the untraded portion of that order back to your available balance.
When your order has matched 100% of its weight against other orders on the BullionVault market, it will be 'fully matched' and no longer trade on the market.
Your order may expire with only a part of its quantity successfully traded. An order expires when either its 'Good until date' is reached, or it is 'Execute immediate'.
Your order may expire with no trade being matched. For example, if the order is a 'Good until cancelled' and the order price is significantly far away from the current gold price.
You have manually cancelled your order. Your order may have already traded some of its quantity before being cancelled.
Your 'Good until date' order has exceeded its specified duration.
You to have insufficient available cash to buy the gold bullion you requested.
It is possible you have enough funds to buy your gold, but:
You do not to have enough gold bullion to sell for the order you have entered.
It is possible you do have enough gold to sell, but:
You have placed a 'Fill or Kill' order. This only trades if the entire order can be met on the market at that time, otherwise it will be killed - and trade nothing.
You have placed an order which is more than 10% away from the current live market prices.
This is a feature of BullionVault to prevent accidental orders, and ensure that orders are made at fair market prices.
You cannot trade silver on this account. Certain accounts, like SIPP accounts, are prohibited from owning silver by law. If you want to trade silver, you should open a second, unrestricted account.
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