Account settings
This screen refines your BullionVault account. Use it to set your
identity and contact details, time-zone, burglar alarm etc.
The procedure
Step 1.
|
LOGIN ,
and press ACCOUNT submenu
SETTINGS . |
Step 2.
|
You can modify most of your settings, but you cannot modify your
username, your full name (after you verified your account), or your banking details. |
The settings screen

Preferences
- Password : You can reset your password.
- Public nickname : This is the name that appears on
BullionVault's public audits.
It should be something which has no prospect of being linked to you.
We generate a unique nickname for you when your account is created.
You can change it to something you prefer. Please do not select an
offensive nickname, or use someone's real name.
- My currency : This is the currency of your on-line valuation.
It does not restrict you to dealing in it, but it means that when you go
to ACCOUNT submenu
BALANCES the top
section of your screen will give you a valuation in the currency you
prefer.
- My time zone : when you set this correctly we are able to
make our screens and outputs show times in the most convenient way for
you. Read more about time-zones
here.
- Login alerts (Email) : Set this and we send you an email when
you log in. Log-in feedback is a good security policy for you, but
of course this type - which is free - depends on your monitoring your
email.
- Login alerts (SMS) : Set this and we send an SMS to your
mobile when you log in. Log-in feedback is a good security policy
for you, and because most people carry their mobile with them this is a
system which reliably contacts you even when you have not thought about
your bullion or the internet for months. We call this service your
Burglar Alarm. There is a small per-message cost to cover
the telecommunications charges. Perhaps set this option if you
expect to access BullionVault infrequently.
- Order alerts (Email) : Set this and we send you an email when
you enter an order. Order feedback is a good security policy for
you, but of course this type - which is free - depends on your
monitoring your email. Most irregular users should probably keep
this option enabled, but if you post lots of orders maybe turn it off
for a quieter email account.
- Order alerts (SMS) : Set this and we send an SMS to your
mobile when you order. This is a variation of the Burglar Alarm
sounding on every log-in. There is a small per-message cost to
cover the telecommunications charges. Perhaps use it if you log in
frequently but don't expect to enter many orders.
Contact details
- Name : Enter your full name. Abbreviated names are less
easy for us to confirm against your account verification documents.
The best thing to put in here is
the name of the bank account which you
intend to use to fund your BullionVault account - or a close approximation
to it.
BullionVault is obliged under money laundering legislation to be sure
that money which you use to buy gold comes from a single bank account in
your real name, and not from a false identity. Your bank has already
verified your identity, and when we receive your money (which is always via
the banking system) one of the checks we do is on the account name.
Your BullionVault account funding will be smoother if you make it easy for
us to see that your BullionVault account is named the same as your funding
bank account, which will be what we see on your incoming payment.
For the same reasons it will also make it easier for your bank to accept
withdrawal proceeds from BullionVault if they can see the account name we
quote matches the account name they use for you.
Preferred format : "JOHN DAVID SMITH" ; Other possibles : "SMITH, JOHN DAVID"; "SMITH J.D"; or maybe for a company "JD SMITH INC".
- email address : Please use an email address which you monitor.
We send your dealing advices and contracts to your email address, and also
notifications (where enabled) of account log-ins. If you do not
monitor the email address you enter here your safety is compromised.
- Address : Your private residential address.
- Cell / Mobile number : We use this to sound your 'Burglar
Alarm' with text messages, sometimes to contact you for other reasons.
- Home number : Your home phone number.
Banking details
Your BullionVault account is tied to a single bank account set by us when
you first deposit funds. For security and money laundering reasons it
cannot ever be changed.
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