BullionVault lets you buy pure physical gold and silver at the lowest possible price

BullionVault gives private investors around the world access to the professional bullion markets. You can benefit from the lowest costs for buying, selling and storing gold and silver.

We are the world’s largest online investment gold service, currently taking care of some $2 billion for more than 34,500 users.

The bars are stored in high-security vaults in Zurich, London or New York. You can sell at any time, without penalty, and your money will usually be back in your bank account the next business day. You can also withdraw the bars.

Opening an account is free. There’s no commitment and it takes less than a minute to get started. You could buy any quantity of physical bullion, small or large, within as little as 2 hours of opening your account.

 

Buy gold and silver bullion at these live prices

  • New York Vault
    • Sell
    • Buy
  • London Vault
    • Sell
    • Buy
  • Zurich Vault
    • Sell
    • Buy
Price last updated at

Why Choose BullionVault?

  1. 1.World's biggest online bullion marketBullionVault manages some $1.5 billion worth of gold – more than the gold reserves of most countries.
  2. 2.Low rates for buying and sellingBullionVault charges a maximum of 0.80% to buy/sell gold or silver. Above $30,000 you pay less.
  3. 3.Deal in any sizeWe have over 34,000 users, who have invested between $100 and $8,000,000.
  4. 4.Next-day withdrawalsYou can sell for instant settlement at any time. Funds will usually arrive in your bank account the next working day.
  5. 5.Investment grade gold and silverAll gold and silver bought through Bullion Vault is part of a "good delivery" bar, which can be traded on the world's professional markets.
  6. 6.Allocated gold and silverYou own your gold and silver outright. It’s your legal property. We do not deal in unallocated gold or silver.
  7. 7.High-security vaultsYour gold and silver will be stored in your choice of professional bullion market vaults in Switzerland, the UK or the USA.
  8. 8.Daily AuditBullionVault is the only bullion business that publishes a daily audit online, which explicitly reconciles your gold and silver to formal third-party Bar Lists.
  9. 9.Wholesale storage rates and insuranceInsurance and storage is 0.12% pa for gold. This is less than a third of the normal 0.4% charged as an annual management fee by most ETFs
  10. 10.Set your own priceWith BullionVault you can deal direct with other users. Both of you can quote prices, so you can both save dealing costs by cutting out the middleman.
  11. 11.Deal in your own currencyYou can buy and sell in Euros and GB Pounds Sterling as well as US Dollars. This allows you to save the high cost of converting currency.
  12. 12.Deal at any timeBullionVault.com is the only place in the world where you can buy or sell gold and silver 24/7.
  1. Recommended and endorsed by the World Gold CouncilThe World Gold Council's 22 members comprise the world's leading gold mining companies. Its mandate is to develop markets in physical gold. It acquired 11% of BullionVault in 2010 and recommends us for retail bullion investment.

“Dramatically cuts the cost of gold ownership.” Financial Times


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It's free to open an account and registration takes less than a minute. There's no obligation to trade.

You can transfer funds immediately, ready to buy your silver or gold. Standard proof of identity is then required within two weeks...

BullionVault:

Giving You Access To Professional Bullion Markets

BullionVault is the world's largest online investment gold service. More than 34,000 people from 122 countries use it to buy and own some $2 billion of gold and silver.

The Problem:
Why BullionVault
Was Set Up

BullionVault was set up to solve one problem: it was very difficult for private individuals to buy, store and sell gold in a simple, safe and cost-effective way. Before BullionVault, there were two main obstacles for private individuals:

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They didn't have access to the professional bullion market

The best prices for gold and silver are available on the professional bullion market, where dealers, refiners, government agencies and bullion banks trade.

But this market only deals gold in 400 oz good delivery bars, which cost over $600,000 each. The silver bars weigh 1,000 oz.

This puts the best prices out of reach of most private individuals.

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They didn't have access to professional vaults

Good delivery bars are stored in accredited vaults.

The vaults have a high minimum monthly charge, so you would need about 15 of these 400 oz gold bars, worth over $9,000,000, to make it economic for you to open an account yourself.

The large starting balance tends to make the system inaccessible to private customers.

The Solution:
How BullionVault
Fixes This

With BullionVault you can access the professional market and buy part of a good delivery bar - or even whole bars. You'll benefit from the same low costs for buying and storing as the professionals, and you'll be participating in the deepest pool of physical gold and silver liquidity in the world.

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Whether buying or selling you get the best professional bullion market prices.

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No-one matches our dealing charges.

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All BullionVault gold and silver is good delivery, which is the purest and most trusted form of bullion. It commands the highest prices when you sell.

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BullionVault is endorsed by the World Gold Council and recommended by them for retail gold bullion.

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BullionVault gold is held fully allocated to BullionVault users. It is insured, and stored in your choice of location. The gold is your legal, tangible property.

Opening an account is free and quick. There’s no commitment, so you can further explore the BullionVault system before choosing to invest.

What People Say About BullionVault


"BullionVault.com allows investors to buy gold at the lowest-possible markup and store it at the lowest-possible price."

"World's No.1 gold ownership and trading service online"

"BullionVault opened the professional bullion market and good delivery bullion bars to retail participation."

"An online gold market with vaults storing more gold than the central bank reserves of Canada, Hong Kong, Ireland and Qatar combined."

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It's free to open an account and registration takes less than a minute. There's no obligation to trade.

You can transfer funds immediately, ready to buy your silver or gold. Standard proof of identity is then required within two weeks...

How BullionVault

Cuts The Cost Of Buying Gold And Silver

BullionVault is the world's biggest online bullion market. Economies of scale mean you can buy and store precious metals at close to wholesale prices.

The professional good delivery system gets you big savings, and so too does the internet. BullionVault connects buyers and sellers from all over the world. They can all quote prices to each other when they wish to buy or sell; and so can you. Like any exchange this price competition forces everyone - including BullionVault itself - to quote highly competitive prices, and you always get the best quoted price, from whoever is quoting it.

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Lowest costs

The ownership cost for the average BullionVault user who owns gold for 5 years works out at 0.376% per annum - which includes all dealing, storage and insurance costs.

The ownership cost for larger users ($1m) works out at just 0.16% per annum over the same five year period.

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Avoiding the high cost of currency conversion

Most banks charge 3 to 4 percent when buying or selling foreign currency.

At BullionVault, you can avoid this cost because you can buy and sell gold and silver using US dollars - even if you choose to vault in Zurich or London.

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Saving on insurance too

It's tempting to think something is only safe when we look after it ourselves. But insurers rate privately held gold as very high risk, so arranging insurance is both difficult and expensive.

According to the insurance actuaries who evaluate them the professional bullion vaults are the safest place in the world to store gold, so insurance costs much less. We include it in your storage fee, which saves you money and a great deal of time.

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How do our storage rates compare?

The annual management cost of the major ETFs is 0.4%, which is over 3 times higher than BullionVault's 0.12% storage rate for gold.

Allocated storage at a bank would usually cost around 10 times our allocated storage rate.

What People Say About BullionVault


"Dramatically cuts the cost of gold ownership."

"[BullionVault] reduces the cost of buying and holding gold."

"Specialist [gold] providers BullionVault charge 0.8% to deal and an annual storage fee of 0.12%."

"[BullionVault] provides storage and insurance for less than 0.12% per year. At that rate, it would take over eight years to pay 1% in storage and insurance costs."

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It's free to open an account and registration takes less than a minute. There's no obligation to trade.

You can transfer funds immediately, ready to buy your silver or gold. Standard proof of identity is then required within two weeks...

Security and Safety Issues

When Buying, Selling, &
Storing Gold & Silver Online

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High Security International Vaulting Options

Your choice of London (UK), New York (USA) & Zurich (Switzerland)

For your safety we separate the roles of storing the gold and keeping the records. Your gold is vaulted in Via Mat's formally recognized professional vaults. Via Mat are the leading Swiss provider of global precious metals vaulting and transportation services.

BullionVault maintains the ownership records, and we publish on-line the daily register of owners. All users can see their private holding publicly listed against their alias - which of course only they know. The register's total matches the bar list total, produced independently by Via Mat, and published alongside our register.

No other bullion business provides this daily and independent client-by-client proof that the right amount of gold is in the vault.

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The World's Most Reliable Gold And Silver Bullion

Good delivery bullion massively reduces the risk of fraud

Good delivery bars are manufactured by accredited refiners who are regularly subjected to double-blind tests by independent assayers. The bars spend their lives in accredited storage facilities, like Via Mat's, and are transported only by accredited couriers - again like Via Mat.

They are the only form of gold automatically trusted upon receipt by professional buyers.

Once a year we send in independent specialist assayers who inspect the bullion and report to our auditors, who then publish the report on their own website for your inspection.

We are completely confident regarding the quality of the bullion in our care, and provide a full, permanent, 100% guarantee of its quality.

BullionVault gold bars are all of known weight and purity, which exceeds 99.5%. As with the rest of the professional bullion market only the pure gold content (gross weight * purity) is traded and recorded. The gold in your BullionVault account is therefore 100% pure.

Silver is different. Good delivery silver bars are refined to 99.9% purity and traded at gross weight. The silver in your account is only 99.9% silver.

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No Counterparty Exposure

BullionVault trades 24/7 and settles immediately

Your gold and silver are already safely in your chosen vault when you buy. You pay the seller immediately with the cleared funds that you previously deposited into the BullionVault Client Money trust account. Your money becomes theirs, and their gold becomes yours. BullionVault guarantees that the deal, payment, and receipt of gold happen altogether, or not at all.

With this speed of settlement you gain enormously in flexibility if ever you need to act quickly - for example to move your property urgently across international borders. On BullionVault you can switch your tangible property between London, New York and Zurich in seconds. That's much faster than your bank.

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Due Diligence

Please check our references

We encourage a review of our reference and partner websites which have been collected under our summary FAQs below.

What People Say About BullionVault


"It's easy to buy and sell small amounts, and you get the benefit of owning physical gold without the hassle of actually finding somewhere to store it."

"BullionVault.com [is] a leading online service for gold bullion trading and ownership"

"The world's No.1 gold ownership and trading service online"

It's free to open an account and registration takes less than a minute. There's no obligation to trade.

You can transfer funds immediately, ready to buy your silver or gold. Standard proof of identity is then required within two weeks...

How BullionVault

Compares To Other Ways
Of Buying Gold & Silver

BullionVault compared to
coins and small bars

  • Cost
    • Coins and small bars: Dealers usually sell gold coins and small bars at about 7% more than BullionVault gold. They also tend to buy back at a discount of about 1%. Be careful if you are advised that gold coins are rare. Most of them are not, and carry no collectible value.
    • BullionVault: BullionVault prices can be compared reliably against the published spot price. Our gold buying and selling prices are usually well within 0.2% of spot, and silver within 1%.
  • Stock liquidity and settlement
    • Coins and small bars: Maintaining a stock of gold coins is expensive and ties up a lot of financial resources, so dealers and their supply chain have to estimate likely demand. But demand for coins is very unpredictable, and coin retailers are often short of stock for weeks when people are buying, and have too much stock when people are selling. They adjust prices accordingly - which can be costly for you.
    • BullionVault: BullionVault has the resources to hold nearly half a tonne of good delivery gold bullion in stock, and four tonnes of silver. Re-stocking takes only 48 hours. Meanwhile users who wish to deal in whole bars have full access to the spot market itself, where like us they can deal sums up to $10 million for 48 hour settlement into the vault.
  • Storage and insurance
    • Coins and small bars: Although home storage is free it is not usually the wise geopolitical option, and you will probably need to arrange your own insurance. For gold this is likely to be 10 times as much as BullionVault's combined storage and insurance fee of 0.12% for gold.
    • BullionVault: Overseas gold storage is straightforward to implement and is low cost. (More details).

BullionVault compared to
exchange-traded funds

  • Physical ownership
    • ETFs: With ETFs you never actually own physical gold. According to their trust deeds some ETFs are not even backed by gold; they are designed to track the gold price using complex derivatives.
    • BullionVault: We don't make something complex out of something simple. You own your gold.
  • Storage and insurance
    • ETFs: With ETFs, you would pay a storage fee of around 0.40%, and most ETF gold is not insured, even within that fee.
    • BullionVault: Storage and insurance costs just 0.12% per annum for gold (more details).
  • Jurisdiction
    • ETFs: The huge majority of ETF gold is stored in London and New York. The ETF manager chooses the jurisdiction – you don't.
    • BullionVault: We believe a choice of storage jurisdictions is important - as is the ability to switch. We let you choose. About 75% of our users choose Zurich, in Switzerland.
  • Dealing and settlement flexibility
    • ETFs: ETFs are traded on major stock exchanges, which tend to be open 8 hours a day, 5 days a week. They settle to your stockbroker in two or three days, who then settles with you.
    • BullionVault: We are open for dealing 24/7 with instantaneous settlement to your BV account. A requested withdrawal to your bank account will usually be sent and arrive the following business day.

What People Say About BullionVault


"A well-established online gold investment service: signup is easy, low minimums, premiums are cheap, very close to spot, fully allocated."

"An online gold market with vaults storing more gold than the central bank reserves of Canada, Hong Kong, Ireland and Qatar combined."

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It's free to open an account and registration takes less than a minute. There's no obligation to trade.

You can transfer funds immediately, ready to buy your silver or gold. Standard proof of identity is then required within two weeks...

BullionVault

FAQ's

What are the options for depositing funds into my account? Read Morex

There are 3 ways to make a money transfer from a US bank into your BullionVault account, ready to buy gold or silver. Starting with the quickest, they are : -


1. USA domestic wire transfers - e.g. FedWire or ACH payments NOT online banking/checks

Available from all US banks. Expect to pay around $30 in fees. Should take 1-2 working days to clear. Bank of America acts as US intermediary for Lloyds Banking Group.

Payee: LTSBReGalmarleyBullionVClt
Bank: Bank of America N.A.
City / state: 222 Broadway, New York, NY 10038-2510
Account number: 6550-5-61034
Routing codes:
ABA: 026009593
BIC: BOFAUS3N
CHIPS: 959

You MUST quote your BullionVault username as the reference on ALL transfers.

Please note: This account is restricted to US domestic electronic receipts – for example FedWire or ACH payments – which your bank teller can make on your behalf. We cannot accept checks or online banking transfers to this account. Please use the check/online transfer details below instead.

Special note for Bank of America customers: Transfers to this account require access to the Branch Funds Transfer system. If your teller cannot make this transfer, please ask a Personal Banker. They will have access to the correct system.


2. Direct transfers to London

Funds should take 1 working day to clear. Expect to pay around $30 in fees. May not be available from all US banks and branches.

Bank: Lloyds TSB Bank plc
Branch: Threadneedle Street (300009), London, EC2R 8PT, UK.
SWIFT BIC: LOYDGB2L

A/C name: BullionVaultClientA/CUSDollar($)
IBAN: GB26 LOYD 3000 0911 4781 92
A/C number: 11478192

You MUST quote your BullionVault username as the reference on ALL transfers.

Correspondent bank (if required):
Wachovia Bank in New York
ABA # 026005092


3. USA online banking transfers

Available from all US banks. Should be free or cost a nominal charge of 50¢. Expect to wait 5-10 working days for your funds to clear. Bank of America acts as US intermediary for Lloyds Banking Group.

Payee: LTSBReGalmarleyBullionVClt
Bank: Bank of America N.A.
Address: PO/Lock Box 841350, Dallas, TX 75284-1350
Account number: 6550-5-61034
Routing codes:
ABA: 026009593
BIC: BOFAUS3N
CHIPS: 959

You MUST quote your BullionVault username as the reference on ALL transfers.

Why do funds have to go through Bank of America? Read Morex

Bank of America acts as the US agent for Lloyds Banking Group, the British bank which holds the BullionVault Client Cash account. BoA is simply an intermediary, taking deposits and transferring them to London.

You can bypass this step, making a direct deposit to Lloyds Banking Group, if your bank is able to make international transfers. Expect to pay $30 or so. Direct transfers should take no more than 24 hours.

Can I hold gold or silver in my IRA retirement account? Do you recommend any provider? Read Morex

Many hundreds of US savers already use BullionVault to hold physical gold and silver bullion in their Individual Retirement Accounts (IRAs).

But some "off the shelf" IRAs restrict you to buying and selling only through your custodian.

So first, check with your IRA custodian that you can transfer funds outside of their brokerage. We work with several leading IRA custodians who may be able to help you. Please email us for details.

Your BullionVault gold or silver will be owned in trust by your IRA. Your custodian is likely to need all Dealing Notifications and Monthly Statements, so use their email address – not yours – to register the account at BullionVault.

The money transfers you make into and out of the BullionVault Client Cash Account will come from the bank account your IRA custodian uses for your retirement savings. Your IRA custodian will also need to do the paperwork, validating your BullionVault account by uploading these documents while logged in:

* A recent statement for the bank account that will be transferring in your funds;
* If different from above, then a recent statement for the bank account that will receive your funds when withdrawn;
* The trust deeds of your personal IRA (those pages showing the trustees' names and relevant signatures);
* The passport page, clearly showing a visible photograph, of one signatory trustee. Only this trustee will then be able to change any specific details about your BullionVault account.

BullionVault will confirm validation to the registered email address. Your IRA custodian can then transfer funds to the Client Cash account, ready for you to buy. Whether you or your custodian actually makes the trades, you will of course need to share the Username and Password with them.

Can I hold gold or silver in my 401k retirement account? Read Morex

Only if your employer and the managers of their 401k plan is willing to extend coverage to include physical bullion. If you have a 401k account, and have left the employer where it's held, you may be able to convert it into an IRA, getting more choice and control over the investments held in your retirement account.

What are my tax liabilities on gold and silver? Read Morex

If you are at all unsure of your tax or reporting obligations, you should consult your accountant or another tax professional. We can't offer advice, but we can outline the issues relevant to using BullionVault to help inform your discussion.

VAT Sales Tax: BullionVault operates from the UK, where no taxes apply on the purchase of investment gold or silver bought for storage within the professional vaulting system.

Income Tax: Gold and silver bullion do not pay any interest. Nor does any cash you may hold in BullionVault's segregated, pooled Client Cash Account.

Capital Gains: Depending upon your tax jurisdiction, if you sell your bullion at a profit it is likely that you'd be liable to a form of capital gains tax. Many western countries have a system where individual taxpayers can make a certain profit first (a capital gains allowance) and then pay a tax on gains thereafter at a flat rate. BullionVault users often arrange to sell some of their bullion each year, but ensure that any profit they make stays within their Capital Gains allowance. While prices are rising this has the effect of providing tax-free growth.

Reporting Requirements: Whatever your tax obligations, it remains the responsibility of the user to comply with any reporting requirements they have under their domestic regime.

These general comments are only intended as information, not guidance. Again, you should seek professional advice regarding your personal tax and reporting obligations.

How can I be sure the gold or silver is in the vault? Read Morex

Your gold and silver are stored in Via Mat's formally recognized bullion storage facilities. Via Mat are one of the leading providers of precious metal vault services and secure transportation around the world.

Professional market vault operators produce what is called a Bar List. It's a bit like a bank statement, listing the account holder's stock of bars, and showing both the exact quantity of fine gold in each bar and the total amount of gold held. We publish Via Mat's bar list for BullionVault Users' gold.

BullionVault maintains the ownership records of all that gold. Each day we publish on-line our daily register of owners, although we hide your identity by listing your holding against your alias. We also publish the total, and naturally the total matches the total on the bar list.

No other bullion business provides this daily and independent client-by-client proof that the right amount of gold is in the vault.

Can I take physical possession of the gold or silver? Read Morex

BullionVault is based on professional market, vaulted gold and silver, held in big bar form through an internet account. You can sell on-line and be paid direct to your bank account, which is efficient and low risk and helps you own gold at very low cost.

But of course investors always need emergency access to the physical gold, even though there are some extra costs.

The standard cost is 2.5% for withdrawing whole gold bars, and there is a 5% surcharge for withdrawals below 400 oz. The fee for silver (whole bars only) is 10%.

Which vault should I choose? Read Morex

BullionVault silver is stored in the UK in London. When buying gold, you can choose from vaults in London (UK), New York (US) and Zurich (Switzerland). Of these, Zurich is by far the most popular choice.

Many of BullionVault's users choose to store their gold overseas to minimize the risk of exchange controls.

Will I get a certificate? Read Morex

It is very important that we do not provide you with a certificate! Why not?

A formal certificate changes the legal status of what you own from physical gold, to a security evidenced by a certificate which purports to be backed by gold. Suddenly the law has to consider what would happen if there were more paper in issue than there was gold backing them, which has often happened in the past (and not least with national currencies).

Title to BullionVault Client gold derives from the register which modern technology (the internet) allows us to put in the public domain.

You can get your own daily electronic update of your register record using RSS and your preferred newsreader software. This evidences your ownership every day, with a new electronic advice confirming your register entry. It's a bit like a certificate which lasts for one day, but it is not a true certificate. BullionVault is structured for you to own gold, not a security.

Is there a minimum/maximum deposit? Read Morex

No. You can deposit any amount. Our users have invested between $100 and $8,000,000.

We welcome small deposits because users often choose to try the system with a small deposit and purchase before making a larger investment.

But please note that we recommend avoiding overall investments below $2,000. That's because the minimum monthly storage charge - that's $4 for gold and $8 for silver - may make your investment inefficient below this level.

What quality is the gold or silver? Read Morex

No gold or silver bars are ever quite 100% pure. All bars at BullionVault meet the professional market's good-delivery standard of 99.5% or better for gold, and 99.9% or better for silver.

Using BullionVault, and just as in the professional market, you only buy and sell the pure 100% gold content (the 'fine' weight). Silver is traded "gross" of its tiny impurity, in line again with the professional bullion market.

Why are transactions not carried out in ounces on the platform? Read Morex

Using the metric system gives you greater flexibility than trying to work in half-, quarter- or eighth-ounces. To see the Troy Ounce equivalent of a quoted price on the Order Board, hover your mouse over it. To find the Kilogram equivalent of a price you'd like to quote, use the simple Troy Ounce / Kilo Converter here.

Is BullionVault a safe organisation to do business with? Read Morex

BullionVault is very robust financially. The company publishes its audited annual report for your inspection.

Please review the following references and links on our partners' websites.

The wholesale bullion markets in which BullionVault operates are regulated through the Bank of England's NIPS code, drawn up by the Bank in consultation with the LBMA, of which both BullionVault and Via Mat are full members.

The World Gold Council recommends and endorses BullionVault for retail gold investment.

On 21st April 2009, under command of the Sovereign, the Prime Minister awarded BullionVault the UK's leading business prize The Queen's Award for Enterprise Innovation.

BullionVault is ranked number 21 in the Sunday Times FastTrack 100 league table of Britain's fastest growing companies.

Visit Via Mat's English language website .

Review the current BullionVault owners register.

Review a current sample BullionVault Bar List for Zurich gold.

BullionVault's Auditors are Albert Goodman. Review their audit report on BullionVault's bar list reconciliation. (NB : This report is hosted on the Albert Goodman website to demonstrate its independence from BullionVault)

BullionVault's Assayers are Stewart Group. Review their assay report [pdf]. (NB : This report is hosted on the Albert Goodman website to demonstrate its independence from BullionVault)

Review a sample of press comment or our record of professional and private customer references.

Couldn't BullionVault's management suddenly authorise the removal of all the gold? Read Morex

No. There are powerful controls.

First there are private protocols. We don't publish the details of those but they involve authorisation by several people from multiple companies.

There is also a transparent public protocol. For a removal to occur a 'Withdrawal Declaration' must be published on the BullionVault website's front page 24 hours before the bullion moves. This declaration identifies by alias the holder who is making the withdrawal. Any user can then check the published register to see that the withdrawing user has at least the quantity of gold which is being declared for withdrawal.

Via Mat are not allowed to complete a removal of bullion without confirming the validity of the public declaration for themselves.

Additionally under no circumstances can an amount exceeding the larger of 25 kg, or 5% of the total stored, be removed from Via Mat's control on any one day.

What would happen if BullionVault fails? Read Morex

Your ownership and title would not be affected, although there would likely be a short delay before you could realize its value, while a liquidator was appointed.

A liquidator could not claim title to your bullion. That’s because you are the legal owner of all gold and silver that you buy through BullionVault. BullionVault is acting as a custodian, which is a status that's very different from your bank, and immeasurably safer for you.

With a bank account, you transfer ownership of your money to the bank when you make a deposit. Your money then appears on the bank's balance sheet, and you become its creditor. The bank would become insolvent (and fail) if there were insufficient assets to meet the liabilities owed to all its creditors, and that tends to happen to banks periodically because their business is to lend your money for profit, not simply keep it in a vault.

You have not made a deposit of gold to BullionVault. You are not BullionVault's creditor and do not appear on its balance sheet. Technically your gold and silver is the subject of a bailment - a legal status through which physical property remains yours while it is in the care of another. A liquidator cannot consider it an asset of the company, so would have no claim over it and must return it to you in full.

In the meantime it is worth mentioning the very strong finances of BullionVault. Very few companies maintain debt free cash and bullion reserves - at call - sufficient to cover the gross costs of running their operation for 6 years without any revenue. The standard equivalent requirement for the banking industry is 3 months.

What are BullionVault's US opening hours? Can I just talk to someone? Read Morex

All the information you need to use BullionVault is available on our Help Pages. You can also telephone our Support Team on the number below. London office hours are 4am to 12:30pm EST. All our support staff speak English, and we also offer French, German, Italian, Spanish, Japanese, Hindi, Turkish and Polish.

Alternatively, use the internet to speak with our Support Team via live webchat. Out of office hours, or for general queries, please send us an email.

Web: Help Pages
Live Chat
Telephone: 1-888-908-2858 (toll free)
Email: support@bullionvault.com

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Contact Us

Phone
  • US and Canada toll-free: 1-888-908-2858
  • Opening Hours: 4am to 2:30pm, Mon to Fri (EST) 1am to 11:30am, Mon to Fri (PST)
Email